Vitorio Miliano

Austin, TX, USA

631.871.4864 (mobile)

Skills

  • User scenarios
  • Task analysis
  • Wireframes
  • Mockups
  • Prototyping
  • UX design
  • UI design
  • Usability
  • Efficiency
  • Metrics
  • Tech writing
  • Public speaking
  • Training
  • Support
  • REST
  • Accessibility
  • Progressive enhancement
  • Plus: I hold UX workshops every other week
  • Other skills: some business analysis, GIS, GPS, mapping, spatial analysis

Experience

BioWare, Austin, TX

Web Interaction Designer, August 2009 to Present
Responsible for all the interaction design and user experience for new content areas and features for the promotional and community site for the upcoming Star Wars: The Old Republic massively-multiplayer online game.
I vet and brainstorm against requirements and produce an initial set of wireframes. For any complex interactions, I’ll make an interactive prototype. These are reviewed by stakeholders (including the graphic artist and developers who will be implementing them), I make revisions and then write up detailed functional specs and hand them off.
I do this all day, every day. (It’s kind‐of awesome.) Here’s an example. I also research and evaluate new technologies, provide Drupal architecture recommendations, participate in code reviews, and very occasionally help out with Drupal implementations.

Optaros, Austin, TX

Senior UX designer and developer, US Oncology, Summer 2009
Designed wireframes and comprehensive layouts from an initial set of visual designs; wrote HTML, CSS and JavaScript style guides; developed a custom theme and wrote JSP for a Liferay (Java) portal for a healthcare services company.
Senior UX designer and developer, Activision Blizzard, Winter 2008
Interviewed users and performed functional and business analysis to design and develop a digital asset management web application for the marketing and public relations teams of a large media publisher. Designed wireframes to propose and specify application functionality and later implemented the design in HTML, CSS and JavaScript backed by Alfresco Surf (Java, JavaScript). Performed user testing to get feedback as the application was being developed and iterated rapidly with both new wireframes and directly implementing interface changes to accommodate user responses.
Senior UX developer, BioWare, Fall 2008
Produced a highly-scalable architecture for BioWare’s Star Wars: The Old Republic promotional and community site in Drupal 6 and vBulletin (both PHP). Created wireframes and functional specifications from comprehensive layouts, provided development estimates, developed the content management architecture, and created the page and form templates from provided HTML and CSS.
UX designer, Optaros Gazzetta, Spring 2008
Requirements analysis, wireframes and contrast mockups for a hypothetical newspaper’s entertainment guide’s next-generation online presence.
UX developer, Optaros OForge, Winter 2007
Analyzed the usage of our internal source control and project management system through interviews with developers and project managers. Produced mockups of alternative, improved navigation structures.
UX developer, McKesson Mail-Order Pharmacy, Winter 2007
Standardized the interface elements for a large pharmaceutical company’s internal sales management application and produced a corresponding style guide.
UX developer, Advance Publications’ High School Sports Network, Winter 2007
Documented the interface patterns for a web-based content management application used by hundreds of sports teams and journalists to cover games, manage brackets, and publish to a national network of local newspapers.

Gemalto (formerly Axalto), Austin, TX

Software developer, June 2006 to October 2007
Designed a workflow and prototype interface for a new smart card self-enrollment product. Designed and wrote an online tool in Python for the NIM team (below) that automagically makes new marketing demos and special developer test tokens, turning a half-day or more of engineering effort into a four- to six-click process.
Research and development assistant, June 2005 to June 2006
Designed and implemented user interfaces in HTML, CSS, JavaScript and embedded C for prototype smart cards with network stacks and onboard web servers. Severe resource constraints led me to develop a neat way to rearrange JPEG security images on-the-fly without recompression and use vector handwriting samples for human interaction proofs (CAPTCHA). I contributed all of the UI in our “Network Identity Manager” (NIM) product, a USB token that provides cryptographically secure web logins.

Education

Bachelor of Arts in Geography, University of Texas at Austin, Austin, TX
Degree focus was geographic information science: mapping, spatial analysis, statistics, demographics and research. Interdisciplinary minor in Science, Technology and Society: studied human-technology interaction in both the design and anthropological sense. Class work included a proposal for a medical assistive technology for the speech-impaired, an analysis of the Blackboard learning management system UI, a case study of GPS position errors over time (PDF) and the hardware and interface design of a personal digital assistant with an aural interface.

Current development skills

  • JavaScript
  • PHP
  • Python
  • HTML 4.01
  • CSS
  • XHTML 1.0
  • Drupal 6
  • vBulletin 3.x
  • Apache 1.3, 2
  • MySQL
  • Windows XP
  • Debian 2.2 to 5, testing
  • Ubuntu 4.10 to 9.04
  • Plus: I maintain a prototyping tool for Balsamiq Mockups
  • Also playing with HTML5, CouchDB, MongoDB, Drupal 7; tracking Node (server-side JS)

Errata

I like talking about genuine outbreaks of the future. I had the best business card of SXSW 2010 (seconded), started three businesses and worked for NASA. I maintain a running tally of recent efforts and my full CV has additional links to other and older items.